- Qiang Yang#,* , Zhong-Sen Wang, Kun Feng, Qiu-Yu Tang. Investigating the Crucial Role of Logistics Service Quality in Customer Satisfaction for Fresh E-commerce: A Mutually Validating Method based on SERVQUAL and Service Encounter Theory. Journal of Retailing and Consumer Services, 2024. (SSCI一区; TOP期刊)
- 点击量:
- 著作类别:论文
- 学科门类:管理学
- 一级学科:物流管理
- 是否译文:否
上一条: Kun Feng, Qiang Yang*, Zhong-Sen Wang. Examining Between-website Bias in Online Physician Platforms: An Empirical Investigation Based on Patient Reviews. Kybernetes, 2025. (SCI四区; ABS 一星; 通讯作者)
下一条: Qiang Yang# , Wan-Mei Yan, Meng Liu, Muhammet Deveci, Harish Garg, Chen, Zhen-Song*. A hybrid generalized TODIM approach for sustainable 3PRLP selection in electronic manufacturing industry. Advanced Engineering Informatics, 2024. (SCI一区; TOP期刊)