- Kun Feng, Qiang Yang*, Zhong-Sen Wang. Examining Between-website Bias in Online Physician Platforms: An Empirical Investigation Based on Patient Reviews. Kybernetes, 2025. (SCI四区; ABS 一星; 通讯作者)
- 点击量:
- 著作类别:论文
- 学科门类:管理学
- 是否译文:否
上一条: Qiang Yang#, Meng Liu, Zhen-Song Chen, Wan-Mei Yan, Wen-Hui Jiang, How to sustainably improve passenger satisfaction of high-speed rail in China? A text mining and product service system integrated approach. Transport Policy, 2025. (SSCI一区; TOP期刊; FMS A类; ABS 2星)
下一条: Qiang Yang#,* , Zhong-Sen Wang, Kun Feng, Qiu-Yu Tang. Investigating the Crucial Role of Logistics Service Quality in Customer Satisfaction for Fresh E-commerce: A Mutually Validating Method based on SERVQUAL and Service Encounter Theory. Journal of Retailing and Consumer Services, 2024. (SSCI一区; TOP期刊)